Customer Service

Returns / Exchanges

Prior to shipping any product back to us, please email with the item being returned, order number and reason for return or exchange. All products must be in new and unworn condition with tags intact.



Warranty Registration

All products must be registered within 30 days of purchase to be eligible for warranty claims. To submit warranty registration please send an email to with the following information.


1. Purchaser Name

2. Location of Purchase (website, store name, etc.)

3. Date of Purchase

4. Description of Product (Fleece jacket, boots, etc.)

5.Proof of Purchase (copy of receipt, etc.)